Insurance giant Insurance Australia Group (IAG) has begun transforming its software engineering practices to better integrate artificial intelligence (AI) into its technology ecosystem. The initiative aims to modernize development processes, enhance productivity, and prepare engineering teams for the next generation of AI-driven digital services.
As part of a broader digital transformation program, IAG is redesigning how its engineering teams build and manage software systems. The company has started by improving how it manages application programming interfaces (APIs), which are essential for connecting applications and enabling AI-powered services.
To support this transformation, IAG deployed the MuleSoft Anypoint Platform, a widely used integration platform that helps organizations manage APIs across multiple systems. The insurer plans to migrate around 600 APIs onto the platform, creating a centralized view of its software assets and improving governance.
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